Effective Date: May 10, 2026
Website: https://certifiedinspectors.com
Certified Inspectors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website, request services, contact us, or otherwise interact with our business.
By using this website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information through our website, forms, phone calls, emails, scheduling systems, and other interactions.
Personal Information
Information you voluntarily provide may include:
- Full name
- Email address
- Phone number
- Property address
- Billing information
- Company name
- Inspection-related details
- Documents or files you upload
- Communications submitted through forms, chat, SMS, or email
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on pages
- Referral source
- Geographic region
- Cookies and tracking data
This information helps us improve website performance, user experience, marketing effectiveness, and security.
2. How We Use Your Information
We use collected information to:
- Schedule and perform inspection services
- Provide estimates, proposals, and reports
- Respond to inquiries and customer support requests
- Process payments and invoices
- Improve website functionality and user experience
- Send appointment confirmations and service updates
- Deliver marketing communications and promotional offers
- Analyze website traffic and advertising performance
- Maintain legal, operational, and security compliance
- Prevent fraud, misuse, or unauthorized access
We only collect information reasonably necessary to operate our business and provide requested services.
3. Cookies & Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and marketing performance.
These technologies may be used to:
- Remember user preferences
- Analyze visitor behavior
- Measure advertising effectiveness
- Improve search engine optimization (SEO)
- Support remarketing and targeted advertising campaigns
Third-party services such as Google Analytics, Google Ads, Meta/Facebook, Microsoft Advertising, and similar platforms may collect anonymous usage data through cookies and tracking technologies.
Most browsers allow you to control or disable cookies through browser settings.
4. Text Messaging & Communications
By providing your phone number through our website or scheduling systems, you consent to receive calls, emails, and SMS/text messages related to:
- Appointment scheduling
- Inspection updates
- Service reminders
- Customer support
- Follow-up communications
- Marketing promotions (where permitted by law)
Message and data rates may apply.
You may opt out of marketing emails by using the unsubscribe link provided in communications. You may opt out of text messages by replying STOP.
5. How We Share Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Scheduling software providers
- Cloud storage providers
- Website hosting companies
- Marketing and analytics providers
- Insurance or legal professionals
- Government agencies when required by law
- Contractors or affiliates assisting in service delivery
These third parties are expected to maintain appropriate security and confidentiality standards.
6. Data Security
We implement commercially reasonable physical, electronic, and administrative safeguards to protect your information.
While we strive to protect your personal data, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.
Users are encouraged to avoid transmitting highly sensitive information through unsecured email or online forms.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Inspection reports and related records may be retained for operational, insurance, or legal purposes.
8. Third-Party Websites
Our website may contain links to third-party websites, software platforms, or service providers.
We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party sites they visit.
9. Children’s Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information from a child has been submitted, we will take reasonable steps to remove it.
10. Your Privacy Rights
Depending on your state or jurisdiction, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of marketing communications
- Request information about how data is used
To exercise these rights, contact us using the information below.
11. California Privacy Rights
California residents may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
California residents may request:
- Access to categories and specific pieces of personal information collected
- Deletion of personal information, subject to legal exceptions
- Correction of inaccurate personal information
- Information regarding data-sharing practices
- Non-discrimination for exercising privacy rights
Requests may be submitted using the contact information below.
12. Do Not Track Signals
Some browsers transmit “Do Not Track” signals. Because there is no universal standard governing these signals, our website may not respond to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in business practices, technology, legal requirements, or website functionality.
Updated versions will be posted on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.
14. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Certified Inspectors
Website: www.certifiedinspectors.us
Phone: 561-570-6311
Email: [email protected]
15. Consent
By using this website, requesting services, submitting forms, or communicating with us electronically, you acknowledge and agree to the terms of this Privacy Policy.